Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 386-252-9790 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Effective date: October 07, 2025
Pioneer Appliance Company (“Pioneer Appliance,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our websites and when you interact with our retail, delivery, and service operations.
By providing your mobile phone number on our website, over the phone, or in person, you consent to receive SMS messages from Pioneer Appliance regarding orders, delivery notifications, service scheduling, and limited promotional offers. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP. After opting out, you may receive a final confirmation message. For assistance, reply HELP or contact us at (386) 252-9790 or [email protected].
We do not sell, rent, or share your mobile number or SMS data with third parties for their marketing purposes. SMS data may be processed by our telecommunications providers solely to deliver messages on our behalf.
Some browsers offer a “Do Not Track” (DNT) setting. As there is no universally accepted standard, our sites do not currently respond to DNT signals.
Our services are intended for individuals 16 and older. We do not knowingly collect personal information from children under 16.
We implement administrative, technical, and physical safeguards designed to protect your information. We retain information only as long as necessary for the purposes described in this policy or as required by law.
We may share information with service providers (e.g., payment processors, delivery partners, telecom carriers) to operate our business. We do not sell personal information. We may disclose information to comply with law, enforce our terms, or protect rights, property, or safety.
Depending on your state, you may have rights to access, delete, or correct personal information. To exercise these rights, contact us at [email protected] or (386) 252-9790. We will verify your request consistent with applicable law.
We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest revision. Material changes will be posted on this page and may be communicated by additional notice.
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